Refund policy

Refund Policy

At Vida Sana, your family's wellness is our priority — and that means standing behind every product we make. We want you to feel confident trying us, so if something isn't the right fit, we'll make it right.

Our 30-Day Happiness Guarantee

You have 30 calendar days from your purchase date to decide if a product is working for you. If you're not satisfied for any reason, just reach out and we'll issue a full refund — no need to send anything back. Keep the product, share it with a friend, or toss it — it's yours to keep.

If more than 30 days have passed since your purchase, we're unfortunately no longer able to offer a refund.

How to Request a Refund

  1. Email us at info@vidasanahealthandwellness.com within 30 days of your purchase date.
  2. Include your order number or receipt as proof of purchase — this helps us process your refund quickly.
  3. Once approved, your refund will be issued to your original payment method. Please allow a few business days for it to appear, depending on your bank or card provider.

A Few Details

  • Proof of purchase (order number, receipt, or confirmation email) is required for every refund.
  • You do not need to return the product — there's no shipping, no packaging it back up, no hassle.

Questions?

We're a small, family-run business and we genuinely want you to love what you get from us. If anything about your order isn't sitting right, don't hesitate to reach out at info@vidasanahealthandwellness.com — we're happy to help.

This policy was last updated on September 12, 2026.